Return Procedures: 

  • If you receive defective / wrong item, please keep the invoice, goods, accessories, packaging and all accompanying intact.
  • Please contact us with product photos within three days upon the arrival of the goods.
  • After verification of the product condition, we will notify you of the result of the return request.
  • Once we receive the returned item and verify its condition, replacement delivery will be arranged within 7 business days. All products are non-refundable.

*If we do not receive the returned product within 7 days, we reserve the right of cancellation of the return request.


Replacement will not be accepted in the following conditions:

  • Goods arrived 7 days or more.
  • Any product that is not in its original condition: Used, damaged, or missing parts (including accessories, packaging and all accompanying intact) .
  • Request of return/replacement due to subjective feedback (e.g. colour difference, i do not like it, etc ) on product will not be accepted.
  • Free gifts

In the event of dispute, G Global Marketing Limited had the right to make final and conclusive decision.